ProctorU is a proctoring solution offered by Lake-Sumter State College. This system records the exam session allowing students to test at their convenience. Afterward, a certifed in-house proctoring staff will review all footage to ensure test integrity.
- Desktop computer or laptop. The assessment should not be taken on mobile devices such as phones or tablets.
- Webcam and microphone installed on your laptop or desktop computer
- Google Chrome/Firefox is the required browser for testing in Honorlock.
- ProctorU Chrome Extension: (https://chrome.google.com/webstore/detail/proctoru/goobgennebinldhonaajgafidboenlkl).
- ProctorU Firefox Extension: (https://www.proctoru.com/firefox)
- Sit at a clean desk or table (not on a bed or couch)
- Lighting in the room must be bright enough to be considered "daylight" quality. Overhead lighting is preferred; however, if overhead is not possible, the light source should not be behind the student.
- Ensure your desk or table is cleared of all other materials.
- If prompted to do a room scan, be sure to include your work area. Make sure to do a complete 360-degree rotation of your room, then show your workspace. Partial scans and/or failure to show your workspace may be flagged during the proctoring review.
- Make sure your laptop is fully charged, or keep the charger within arm’s reach.
The following items/actions are not permitted:
- No writing visible on a desk or walls.
- No websites besides Canvas and the ProctorU proctoring extension should be used or open while taking a proctored exam.
- Close all other programs and windows on the testing computer before logging into the proctored test environment.
- Make sure music/televisions are not playing in the background.
- Communication or assistance from others is not permitted during a proctored assessment. Exceptions: contacting ProctorU support or your institution’s help desk.
- No other persons except the test-taker should be in the room during testing.
- Using a phone or any electronic device other than your test-taking device is not permitted.
- Remain visible in the web camera during the entire duration of the exam.
- Leaving the room during the testing period is not permitted.
- You must not take the computer into another room to finish testing (the exam must be completed in the same room in which the “Exam Environment View” is completed).
- Headphones or smart watches are not permitted.
- Dual monitors are not permitted.
Proctored testing enables the college to ensure the academic integrity of assessments and to comply with federal regulations that require colleges offering online and distance education to verify student identity. Traditional face-to-face classes that aren't conducive to testing in the classroom typically rely on testing facilities for live, in-person proctoring of exams.
Online proctoring offers an alternative to in-person proctored testing. This is a common practice of online courses and is used by colleges throughout our state college system and the nation. Though instructors may use various alternate assessment strategies, they may also rely on online proctoring to ensure the security of tests offered to online students in different locations.
Online proctoring helps prevent academic honor violations such as:
- Use of a false identity,
- Unauthorized collaboration,
- Use of unauthorized materials, and
- Copying or distributing test items to others.
Being displaced during the COVID-19 social distancing period may put you in a situation where online proctored testing is difficult or impossible. Depending on your living situation, you may not have access to reliable internet, computer hardware, or private space where you can test uninterrupted. Communicate any limitations or obstacles with online proctored testing to your instructors so they can work with you.
Students experiencing a financial hardship related to acquiring the appropriate technology or are just unable to do so should contact the Technology Help Desk.
The College's agreement with ProctorU for online test proctoring does not allow ProctorU to sell student information to third parties. As mentioned above, our contract with ProctorU has specific legal requirements for the protection of student information that supersede ProctorU’s standard Terms of Service and bind ProctorU to all of the protections afforded by the Family Educational Rights and Privacy Act (FERPA).
ProctorU does not scan home networks or monitor data from any device on the network other than the one used for testing. Secondary devices, such as phones, can be detected, but this is not accomplished by network snooping. See the questions below for more detailed information on how ProctorU tracks and monitors data and devices.
ProctorU uses an encrypted and secured connection during the exam. All videos and photos are stored on ProctorU’s platform. Once an exam session ends, the proctoring session data is stored in US-based encrypted servers (AES 256).
The AI automatically generates a flag if unusual activity is detected, such as another person entering the room. There is no live person watching the student during the entirety of the exam. Once an exam session is completed, instructors (or LSSC Testing Center proctoring staff) can review flagged recordings to determine if a cheating incident may have occurred.
The Chrome Web & Firefox browser extensions allow ProctorU to interact with the student and the exam content during the exam. This includes launching the webcam window and interacting with student behavior within the exam. During the exam, the following data is captured, analyzed, and stored:
- Webcam video, including audio
- Recording of desktop activity
- Student information presented by the learning management system (Canvas), such as student name, course number, exam name, etc.
- Pages visited during the examination session
- Specific student behavior may indicate academic dishonesty, such as copying/pasting into search engines.
Webcam and audio analysis have built-in AI capabilities, such as detecting the presence of zero, one, or more faces in the camera, one or more voices, etc. This AI will generate a “flag,” prompting the instructor (or LSSC Testing Center proctor) to review the exam session to determine if additional action is necessary to remediate any academic integrity issues.
Instructors make the final assessment about whether suspected cheating has taken place during an exam session. Only students engaging in unusual activity during an exam are flagged and reviewed. No action is taken if an instructor reviews the video and determines that the student did not violate LSSC academic honor policy. However, if an instructor determines that the student violated the academic honor policy, that instructor will follow the appropriate channels for academic honor policy violations.
Yes. After completing your test, you are welcome to uninstall the ProctorU Chrome/Firefox extension.
Phone: (352) 435-5009
|Department Operating Virtually|
|Monday – Thursday||7:30am – 5:30pm|
|Friday – Sunday||Closed|
Location: Center for Teaching and Learning (CTL)