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College Credit Certificate

Help Desk Support Technician Program

Empower Your Future: Discover our Help Desk Support Technician Certificate

The College Credit Certificate (CCC) in Help Desk Support Technician program provides students with the core skills needed for entry-level IT support. Students learn hardware and software installation, troubleshooting, networking basics, and customer service, while preparing for the industry-standard A+ certification. Graduates are qualified for roles like Help Desk Specialist and Technical Support Specialist.

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Overview

This certificate program prepares learners for IT jobs like Microcomputer Support Specialist and Computer Repair Technician. Whether new to IT or already working in the field, this program helps students gain the skills they need and prepares them for the A+ certification.

Program Highlights

  • Flexible Learning Options: Courses are offered online and on campus.

Program Length

This Certification program typically requires students to complete 18 credit hours. At a full-time pace, students can complete the program in approximately 2 semesters (1 year), depending on course availability and individual progress through the curriculum.

Program Cost

Tuition costs for programs and courses at the associate’s degree level are $109.73 per credit hour. Additional costs will include textbooks, materials, and course fees.

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Scholarships

Students graduating from high school and enrolling at LSSC may qualify for other scholarships offered through the State of Florida. You will be notified of your eligibility after you apply to the College.

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Financial Aid

There are many options to finance your education. You may be eligible for Federal Grants, Work-Study, State Grants, Federal Loans, and Institutional Scholarships. For more information and how to apply, please visit the Financial Aid page.

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Outcomes

The Bureau of Labor Statistics (BLS) reports that in Florida, there were 45,880 Computer User Support Specialists employed as of May 2023. The mean annual wage for this occupation is $58,280, with a mean hourly wage of $28.02.

Florida ranks third among states with the highest employment levels for Computer User Support Specialists.

For a detailed breakdown of the curriculum and degree requirements, visit the Catalog page.

LSSC provides academic advising, tutoring, and career services to help students succeed. Learn More.

Interested students should complete an application through the LSSC website and meet any necessary admission requirements. Apply

Application Process

A student must have a high school diploma or GED to apply to Lake-Sumter State College.

01

Submit your Application

Submit your online application and $30 application fee

02

Transcripts

Submit high school/GED and prior college/university transcripts

03

Financial Aid

Complete the FAFSA and other financial aid forms

Enrolling at LSSC is quick and easy. Get Started Now!

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Why Choose LSSC

Over 8,600

Students

26+

Degrees & Certificates

25:1

Student To Faculty Ratio

30+

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1st

Students First. Always.

Fastest

GROWING COLLEGE IN FLORIDA

Relevant Programs & Resources

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Associate in Arts Computer Science Pathway

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Associate in Science Computer Information Technology